Knowledge Base

  1. Are there any known issues when the source folder is on a network drive?

  2. Are you related to EncFS in some way?

  3. Can BoxCryptor mount encrypted volumes created with EncFS?

  4. Can I download BoxCryptor for Android from the Amazon Appstore?

  5. Can I have more details on how BoxCryptor encrypts files?

  6. Can I run a program as administrator when it is located in my BoxCryptor drive?

  7. Can I share a folder within my BoxCryptor drive over the network?

  8. Can I use BoxCryptor offline on iOS or Android?

  9. Can I use BoxCryptor Unlimited on multiple iOS devices?

  10. Can I use BoxCryptor with my Mac or Linux computer?

  11. Can portable software executed in the BoxCryptor drive open a TCP/IP socket?

  12. Can the BoxCryptor drive be indexed by Windows Search?

  13. Can't access encrypted folder/see encrypted files on Android or iOS?

  14. Does BoxCryptor for Android / iOS only support Dropbox?

  15. From where can I get BoxCryptor manuals?

  16. Google Play Store tells me that my device is unsupported?

  17. How does BoxCryptor encrypt files?

  18. I forgot my password. Is there any way to recover it?

  19. I have a file named .encfs6.xml in the root of my source directory. What is it and can I delete it?

  20. I want filenames to be stored on plaintext. Can I disable filename encryption?

  21. My files have been disappeared from the BoxCryptor drive?

  22. My password contains non-ASCII UTF-8 characters and is not accepted ("Wrong password")

  23. What information is submitted when having the automatic update check enabled?

  24. What oparating systems are supported?

  25. Where are iPhone & iPad app crash logs located?

  26. Where can I download BoxCryptor Unlimited?

  27. Where can I unsubscribe from the BoxCryptor newsletter?

  28. Why does BoxCryptor for iOS need my location data?

Knowledge Base and Helpdesk